Privacy Policy
Effective: November 1, 2010

Thank you for visiting (referred to in this privacy policy as “the Site”), which is owned and operated by TrainLife, LLC, a Utah limited liability company (throughout the privacy policy referred to as “TrainLife,” “us,” “our,” or “we”). TrainLife takes privacy and transparency very seriously. Please read the following policy to understand how your personal information will be collected and treated as you make full use of the Site as we provide you with access to various user-generated and other content and interactive and informational resources (the “Services”).

What the Privacy Policy Covers

By using the Site you are consenting to the terms of this privacy policy and represent to us that you have read and understand this policy. Specifically this policy explains how we treat your information both anonymous and “Personal Information” (information about you that is personally identifiable, like your name, address, email address, phone number, and age that may not otherwise be publicly available). This privacy policy also controls use of information related to your previous use of the Site, our products, and our services.

Collection of Your Information

Generally we gather two types of information Personal Information and anonymous information. We collect Personal Information when you manually enter it into any online form available on the Site. In order for you to take full advantage of the Site, we encourage you to provide your Personal Information to us. Providing your Personal Information is, however, voluntary. You may choose not to provide us with your Personal Information by simply not entering it on the Site. However, if you choose to provide it, we gather Personal Information when a user like you voluntarily signs up for an account with the Site and voluntarily participates on the Site, which may include among other things, liking, commenting, sharing, or posting content or entering contests, take surveys or polls, providing ratings, posting ads or listings, or buying any goods or services we market. When you purchase any good or service on the Site, we will gather your payment information and retain your order information as a convenience to you. Additionally we gather information about users who visit the Site who have either not signed up for an account or who have not logged in.


We do not knowingly collect Personal Information from children under the age of 13. If you are under thirteen, please do not submit any Personal Information through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children to never provider Personal Information on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through this Site, please contact us, and we will endeavor to delete that information from our databases.

Anonymous Information and Cookies

If you do not provide us any of your Personal Information, we are limited in the information we may collect from you. For example, we may be able to determine your IP address for the purposes of administering the Site and tracking Site usage. However, your IP address may vary each time you visit or it may remain the same depending on the type of Internet connection you are using or the location from which you access the Site. We may also collect information about the websites that directed you to the Site after you clicked on a text or banner link or an ad from another website, or the day and time you visited the Site and how long you spent on the Site. We aggregate such information to help us to compile reports as to trends and other behavior about users visiting our Site; however such information is anonymous and cannot be tied directly to you.

We may also use “cookies” and your Personal Information to enhance your experience on the Site and to provide you with personalized offers. A cookie is a small data file placed on your computer’s hard drive that contains information that allows us to track your activity on the Site. The cookie itself does not contain any Personal Information; however, if you provide us any Personal Information the cookie may act as an identifier to tie your Personal Information to your IP address or computer. You may choose to delete cookies from your computer’s hard drive at anytime or to disable cookies on your computer. If you delete cookies that relate to the Site, we may not be able to identify you upon your return to the Site. Additionally, if you disable your computer’s cookies, you may not be able to access certain features of the Site that require that cookies be enabled. The Site’s cookies cannot be used to read data from your hard drive and cannot retrieve information from any other cookies created by other websites. Additionally, our cookies cannot be used as a virus, Trojan horse, worm, or any other malicious tool that could impair your use of your computer. Our cookies are used to help us better understand how you and other users use the Site so we can continue to provide a better, more personalized user experience on the Site. We also share website usage information about our Site with those interested in running targeted promotional campaigns on the Site. For this purpose, we and our advertisers track some of the pages that you visit on the Site through the use of pixel tags (also called clear gifs).

Additionally, we use third-party advertising companies to serve ads when you visit the Site. These advertising companies may use information about your visits to the Site and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit Google, as a third party advertising provider, uses a cookie known as the “Dart cookie” to serve ads. Google’s and DoubleClick’s use of the DART cookie enables them to serve ads to you based on your visit to the Site and other websites on the Internet. You may opt out of the use of the DART cookie by visiting the Google advertising privacy policies.

Why We Collect Information

We collect anonymous and Personal Information about you to constantly improve the features, offerings, and content that we provide through the Site; to personalize the content and advertisements provided to you; to determine how you use and respond to the features, offerings, and advertisements on the Site; to fulfill orders and communicate with you regarding orders or support issues.

We do not sell or rent your Personal Information without advance permission or unless ordered by a court of law. Your Personal Information data we collect is available: (1) to you after you sign up for account; (2) to our employees who access and manage this information for legitimate business purposes such as customer service, marketing or billing purposes; (3) to our service providers for purposes of providing functions or services related to your account; and (4) limited Personal Information is made available to other authenticated users on the Site in connection with your profile with whom you have agreed to share your information.

Other Instances When We Use or Share Your Information

We reserve the right to release your information in the event that (i) we believe you have used the Site in violation of the Site’s rules or to carry out unlawful acts, (ii) the information is subpoenaed or otherwise required to mitigate our liability in a lawsuit or other legal process, (iii) TrainLife or one of its Affiliates, is sold, acquired, or merged with another company, or substantially all of our assets or the assets of one of our Affiliates are acquired, or (iv) when we deem it essential or appropriate.

Opting Out

This privacy policy describes the potential ways we might share your information. If you do not agree to our potential uses of your Personal Information as we have described in this privacy policy, you are not required to provide your Personal Information to us. If at any time you would like us to delete your Personal Information and disable your account on the Site, please contact us by emailing or clicking here. When you delete your account, it is permanently deleted from the Site. You should only delete your account if you are certain you never want to reactivate it.


This privacy policy shall not apply to any unsolicited information you provide to us through the Site or to through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards, any ideas for new products or modifications to existing services, and other unsolicited submissions (collectively, “Unsolicited Information”), including all User Content as that term is defined in our Terms of Service. All such Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. Please also note that any Personal Information or other information you provide to be displayed in your publicly available online profile will be displayed for others to see and thus will not be subject to the terms of this privacy policy. We cannot and will not be responsible for what third parties do with any Personal Information or other information that you choose to make publicly available. As such, we advise that you exercise great care in determining what information you choose to make publicly available through the Site.

Privacy on Third-Party Websites

Our Site contains links to third-party websites. This privacy policy only covers our use of your information that we collect through the Site. The websites of advertisers, sponsors, and other third-party websites accessible through the Site may have their own privacy and data collection policies and practices. As such, we urge you to review their respective privacy policies when visiting third-party websites.

Security of Your Information

Within our company your Personal Information may only be accessed on a “need to know” basis by employees who must access that information to supply products or services to you to do their jobs and to fulfill on requests that you have made through the Site. Additionally, we have instituted physical, electronic, and procedural safeguards that meet federal regulations to protect your Personal Information. However, no data transmissions over the Internet, are guaranteed to be completely secure, so there is a slight chance that Internet transmissions containing your Personal Information may be intercepted by others. There is no way for us to ensure the privacy of your information before it arrives at the Site or after it leaves the Site.

Your Acceptance of These Terms

By using any part of the Site, you agree, without limitation or qualification, to be bound by this privacy policy as it may be amended and updated from time to time. If you do not agree with this privacy policy, please do not use the Site. We reserve the right, in our sole discretion, to amend this privacy policy at any time, so please check back to the Site and this privacy policy frequently to be aware of and understand all updates. All changes to the privacy policy will be effective immediately upon their publication to the Site. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted, the changes to the amended or revised privacy policy by your continued use of the Site.

Contact Information

If you have any questions about this privacy policy, or to legal issues pertaining to the Site or your use of the Site, please contact us:
TrainLife, LLC
251 W River Park Drive, Suite 300
Provo, UT 84604